Portal Hoodie

Shipping policy

We ship your goods with 2-3 business days

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

• Australia : 5-15 business days
• Canada : 1 - 8 business days
• North America : 1 - 8 business days
• Europe : 5-15 business days
• Asia Pacific : 5-15 business days
• Latin America and the Caribbean : 5-15 business days
• North Africa and the Middle East : 5-15 business days
• Sub-Saharan Africa : 5-15 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method and conditions.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure Options

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 1 hours of purchase

I don't accept returns

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Sizing details

Rebellewear uses the eco-friendly and natural material for most items. Due to this material, Rebellewear creations are extremely comfortable.

Please check our SIZE CHARTS or ask us when you make the order and we will be able to help if we don't have your size we will gladly make it or refund you.

Some items we have in stock and some items need to be made, please don't hesitate to contact us!
It takes 10-14 working days to make the item especially for you.

Care instructions

Handwash in warm water is recommended or machine wash on gentle cycle especially for printed pieces while solid color non printed can be dried on tumble low

Iron-friendly on medium heat

Dry-cleaner friendly

What items can be exchanged?

Most items if they meet this CRITERIA*

Unworn

Unwashed (Unlaundered)

Original condition

All tags must be attached

No make-up, lotion, oil, sunscreen or deodorant damage

No scents or odors

No animal fur

Suitable for resale

No rips or tears

No other signs of being worn

All original packaging must be included

Proof of Purchase

Contact us at: rebellelaluna@gmail.com